Purchase Instructions (Must Read)

1. About Customer Service Response Questions

In order to reduce the workload of customer service, when you are browsing products and want to buy, the product details page has shown you the details of the product,This platform is a self-service mobile phone purchasing platform, please place orders on your own!

For example, the product title:
Tecno Phantom X2 5G Stardust Grey (8GB RAM, 256GB Storage) | World’s 1st 4nm Dimensity 9000—

It means: the brand name, model, color, memory size, and processor are all described. The sku column below has displayed default, which means that the product model you need is indicated in the title. Then you don’t need to ask customer service if there are other colors, memory sizes, etc. If you need other models, you can continue to search and select the specifications, models, colors, etc. of the same brand or other brands in all product lists.

Redmi Note 13 Pro+ (Fusion Black, 12GB RAM, 256GB Storage) Without Offer-

The brand, model, color, memory size, and processor of the mobile phone are also described in the title, so you don’t need to ask the customer service about such issues. Please forgive us if the reply message is not timely!

If the product pictures are incomplete or too few, please check the corresponding product pictures of this model on other e-commerce platforms! Because the platform operates many product models, not every product may have complete pictures and text descriptions when it is put on the shelves. Therefore, if you encounter this problem, you can go to other e-commerce platforms to check the corresponding product pictures of this model before placing an order! The platform will continue to provide you with high-quality and low-cost products. Thank you for your support!

2. About payment issues

The platform supports multiple payment channels such as Paytm, PhonePe, G Pay, UPI, etc., and supports multiple payment methods such as scanning/backfilling/wake-up. When paying, you can give priority to the payment method that suits you best. If you encounter payment failure or risk control problems, please change other payment methods and try again. If you still cannot pay after multiple attempts, please contact the customer service in the lower right corner for consultation!

3. About return/after-sales/logistics issues

After payment, you can expect the platform to arrange delivery within 48 hours. The platform supports a maximum return and exchange policy of 30 days, and the warranty period is 1 year, which is truly worry-free after-sales. Please feel free to place an order! The platform will continue to provide you with high-quality and low-cost products. Thank you for your support!